Dear Customer,
Effective Monday, 11th May 2020, the offices of the Social Security Board (SSB) will return to standard operating hours, from 8:30 a.m. to 4:00 p.m., Monday to Friday. The new hours are also in effect for the National Health Insurance Division and the SSB branch in Virgin Gorda.
Customer-facing services will remain closed to the public, in line with social distancing protocols. We therefore invite you to call or email the office to schedule a telephone appointment with a representative. Please see contact information below:
Administration 852-7800 | [email protected]
Benefits 852-7814 | [email protected]
Contributions 852-7840 | [email protected]
Finance 852-7865 | [email protected]
Inspectorate 852-7855 | [email protected]
Virgin Gorda 852-7826 | [email protected]
NHI Claims 852-7890 | [email protected]
NHI Clinical 852-7884/81 | [email protected]
NHI Administration 852-7863 | [email protected]
Customers are also asked to utilise the drop box at our office locations to submit forms and/or cheque payments. Forms can be downloaded online at www.vissb.vg and www.vinhi.vg.
Applications for Certificates of Good Standing and Certificates of Earnings are also being accepted via the drop box. Once forms are received, an SSB representative will follow up with applicants to further process requests.
The Management and Staff of the Social Security Board thanks the public for your patience and cooperation with our new business procedures, and adhering to safety protocols in place during this time.
